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Frequently Asked Questions

We've compiled a list of answers to common questions.

What does IPTV mean?

IPTV is known as a reliable delivery to subscribers of entertainment videos and related services. It means that users receive video content on a computer network. The protocol that allows the integration of television in digital domains brings many exciting experiences for users.
In other words, you use your Internet connection to watch TV channels, movies, and TV shows without an antenna or a parable.

Is IPTV free?

To use IPTV service, you need a subscription-based M3U link to stream live TV channels in HD, and the video quality is also lacking. Therefore, to enjoy good image quality, you need to have an M3U provider or subscribe to an IPTV service.

Do you offer a reseller plan?

Yes, we do offer a reseller plan at the best price in the market.

Requirements for IPTV?

To use IPTV, you need a good broadband connection.
The speed of the broadband connection must be at least 15 Mbps.

Do you have EPG (Electronic Program Guide)?

Yes, we have an intelligent EPG. We do not provide any link for EPG

Do you have adult channels?

Yes, we offer more than 300 premium adult channels, but you must leave a note with your order stating that you want adult channels to be included in your IPTV. Otherwise, your subscription will be without adult channels, But we can add them later to your subscription.

How to determine speed and quality?

It’s necessary to make sure you have the right internet speed for multimedia streaming throughout the day.
You can use www.speedtest.net to check the speed of your broadband connection.

Which VPN you recommend for IPTV?

We recommend using NordVPN, as this VPN service supports static IP and provides stable servers.

I’m getting buffering / freezing frequently. Why is this happening?

The first step to do is to restart your router, device and try again. It helps in many cases.
If the problem persists, you should test the internet speed directly from your device.
Open this site: www.fast.com directly from your streaming device (no different). The result should be 20 Mbps or more.
If your device does not have the correct speed or your ISP starts your connection, you will experience buffering.

Why can’t I enter my account?

After purchasing your Premium IPTV subscription, we will send your m3u list or portal to your email shortly.
Then you need to follow our instructions to get your IPTV service up and running.

Can people outside the United States, Canada, and Europe access IPTV?

Of course, you can get an IPTV subscription anywhere in the world.

Can I use the subscription on multiple devices?

Well, you can use your IPTV subscription on multiple devices.
However, you can only watch channel content on one device at the same time.
We offer an Extra-devices packages with good discounts.

What are the payment options?

You can pay for your service by PayPal, Credit/Debit card, or Bitcoin.
Payments will be made via a secure gateway, and there are no hidden fees.

What is the channel quality?

We offer SD, HD, FHD, and UHD (4K) channels. You can check our list of channels for more information.

What is a MAC address and why do you need it?

You need to use a MAC address (unique identifier code ) for connecting with any IPTV services. The MAC address always takes on the form 00:1A:79:XX:XX:XX
To connect your device, you need to follow the instruction steps given with your device. On all IPTV-Set Top Boxes you can find this directly on the sticker underneath the box.

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